Your Business Needs a Top-Notch Omni-Channel Strategy to Compete in Today’s Ever-Changing Retail World
Sell Everywhere Your Customers Shop. Even If They Are Miles Away
Modern Shoppers Have an Omni-Channel Way of Thinking
Place them at the very heart of your marketing strategy. Direct all your marketing efforts to provide your customers with the omni-channel shopping experience. Give them what they are looking for, right then and there — be it a social media network, messaging app, physical store, online marketplace, or your eCommerce website. Only this way will you achieve customer centricity and a zen state of mind.
73% of customers use multiple channels during their shopping journey
89% of customers are retained by companies with omni-channel communication strategies
30% higher lifetime customer values are attributed to omni-channel buyers compared to those who shop using only a single retail channel
23x higher rates of customer satisfaction are experienced by businesses using an omni-channel approach
Ultimate Guide to Omni-Channel Commerce & Customer Experiences
Sell Across a Number of Channels, Manage Locally
X-Cart offers a perfect blend of omni-channel solutions, serving as a universal hub that brings together all your online channels, social media accounts, and stores. Connect every channel you serve to deliver an outstanding customer service: at home, in store, on the go.
Sell in Real Life
With the X-Cart POS system, watch your sales from home, or use a free mobile admin app to run your brick and mortar store on the go. Track customer data, monitor orders, and control inventory from a single back-end. Unlock the potential of your eCommerce business with a web-based system and manage your retail and online stores simultaneously.
Leverage Social Media Networks
A significant part of shoppers make purchase decisions based on something they saw on the social media platform. No matter if they order a product online or walk to the nearest brick and mortar store, they read reviews on Instagram, Facebook, or Pinterest first. Don’t miss the chance to tap into that potential.
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Any Feature Carved to Your Needs
Got a unique view on omni-channel retailing? We understand that and are ready to experiment. Start selling to online communities where your target market already spends their time. Talk to your audience through a messaging app. Whatever comes to your creative mind, we are ready to build a custom tool from the ground up.
Harness the Power of Online Marketplaces
With 41% of all retail traffic going to eBay and Amazon, all merchants should be looking at marketplaces as a part of their omni-channel strategy. Sell your products natively on the world’s largest marketplaces. Easily export your products, sync prices, and promote your business from a single hub.
Dive in Comparison Shopping
with such services as Google Shopping, Nextag, PriceGrabber, Shopzilla, and others. They can be a decent addition to your retail channels and a perfect way to promote your store. Attract millions of shoppers searching for the best prices online.
Why X-Cart Is the Best Platform for Omni-Channel Retailing
X-Cart shopping cart helps deliver omni-channel eCommerce experience wherever your shoppers go, whatever currency they prefer, and whenever they decide to make a purchase. There are no limitations to the language your shoppers speak and sales tax they have to pay based on their location. Omni-channel commerce is a breeze if you’ve picked X-Cart eCommerce platform to start selling online.
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Mobile Commerce Ready eCommerce Software
With X-Cart’s mobile-first approach to design, it’s easy to offer pleasurable omni-channel experience across all resolutions and browsers, be it a desktop or a mobile device. A mobile app, with its location-based marketing opportunities, strengthens a retailer’s omni-channel offering.
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Translate Your Store Into Multiple Languages
Your target audience speaks multiple languages? Pas de problème! Retailers are free to translate the storefront and catalog to 40+ languages and set right-to-left typing to please, say, Arabic shoppers.
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Automate Sales Tax Process
Take your omni-channel strategy to the next level automating the sales tax process. Depending on your shoppers’ location, X-Cart will automatically handle sales tax calculations.
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Accept Payments in the Currency Your Buyers Are Used to
With 140+ payment gateways, retailers can process mobile and online payments from international buyers. Start selling globally to 202 countries in 25 currencies.
Sync Inventory Across All Channels
Real-time multi-channel inventory syncing, conducted with the help of our partners, significantly reduces overselling and data entry errors. Every price you set and every sale you make is automatically saved in a single hub.
Track All the Data Coming from Different Channels
No matter where a sale comes from, you᾿ll be able to track it.
eBay sales are a great way to increase turnover, and selling on different marketplaces is essential for any business. Since setting up the automatic exports with X-Cart, our sales have increased by 20%.
For a small home-based business eBay is an amazing way to start. I decided to create my own eCommerce website when I felt I had enough followers to create a decent customer base and sell online. It was the logical next step for me.
Choose an Omni-Channel Approach to Selling, Marketing, and Serving Customers
Boost User Experience and Level up Your Sales
Schedule a Free Demoor get started with a free consultation with X-Cart omni-channel specialist at 1-800-657-7957