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Even though it’s been around since 1999 and has 24 member states, many businesses have a lot of questions about the Streamlined Sales and Use Tax Agreement. On February 24, X-Cart hosted a webinar with our partners at Avalara, answering a ton of questions around nexus, SST, and even international tax rules. Watch the replay below. […]

Gail Cole 5 min read Taxes

This blog post was originally contributed by Lidia Hovhan. Did you know that 96% of consumers believe that customer service is a crucial factor in their choice of (and loyalty to) a brand?  By using customer experience software, creating a seamless journey for your buyers is way easier. Although most new businesses take great care […]

Anastasia Zhavoronkova 12 min read Customer care

This blog post was originally contributed by Christina Frey, a Marketing Associate with Kliken. We have all seen it and we have all done it at some point, probably without even realizing it. I am willing to bet that even your family and friends have done it as well.  What is it, you might ask? […]

Helen Golubeva 13 min read Omnichannel eCommerce

Whether you are an industry veteran with a successful eCommerce site or you’re just looking to become one, it’s only natural to think that conversion rate optimization is a set-it-and-forget-it kind of process. It’s not.  Your online business is never static, and, just like a sports car, it needs fuel to drive faster and get […]

Helen Golubeva 15 min read Marketing

After employees across numerous industries transitioned to working from home, states struggled to determine the tax implications of a newly remote workforce. As eCommerce sellers struggled to keep up with a surge in sales, states that tax remote sales benefited from a steady source of sales tax revenue. When education and events moved online, the […]

Gail Cole 5 min read Taxes

Let's have a look at actions you can take today in your own online shopping experience to reduce shopping cart abandonment and increase the customers who make it all the way through to your "thank you" screen.

Maria Navolykina 19 min read Marketing

All online marketplaces have advantages and disadvantages. That’s why selling across multiple channels simultaneously, you have to understand your goal for selling on each platform. Selling on Amazon may be something that you are already familiar with. But maybe it’s time to start exploring the Walmart Marketplace? These two retail giants have to deal with […]

Helen Golubeva 10 min read

When you are first setting up your eCommerce business, there will be a lot of decisions to make. One of the most important decisions (after selecting your brand name, product, logo, etc.) will be defining the user experience at checkout.  Many new business owners assume checkouts are more or less the same, and that choosing […]

Anastasia Zhavoronkova 3 min read

In the digital era, mobile devices are becoming more popular than desktops. eCommerce is probably one of the first areas that adopted mobile technology, and there are reasons for it. Once you try a mobile experience in an online store, you find that it’s as convenient as using your browser to shop, only you have […]

Anastasia Zhavoronkova 3 min read Payments